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Senior Salesforce Systems Analyst

Publiée le 29.03.2023


Site Internet :
Secteur d´activité :
Informatique, SSII, Internet
Offres d´emploi : Voir toutes nos annonces
MongoDB is the developer data platform company, empowering innovators to create, transform, and disrupt industries by unleashing the power of... lire la suite

Détails de l'annonce

Poste proposé : Senior Salesforce Systems Analyst

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

As a Senior Salesforce Systems Analyst, you will define the vision and future of our Salesforce environment. TechOps sits at the intersection of every business unit and delivers mission-critical services and information to Stakeholders across the entire company.

This role can be based remotely in the EMEA region, where MongoDB has an established entity.

Profil recherché pour le poste : Senior Salesforce Systems Analyst
  • Be a CRM subject-matter expert with a specialization in all things Salesforce, including CPQ, Financial Force, Conga, Territory Management, and Sales cloud
  • Be able to deep dive on and understand the journeys taken by different types of users
  • Have a high level ability to think through a solution and determine how much would be the effort or lift in order to use the information for planning purpose
  • Ability to figure out high level complexity involved in the project and bring together right point of contacts essential to make the implementation all rounded
  • Able to independently identify areas of improvement and advocate for it
  • Have strong willingness to help the customers that are facing problems, follow through and take it to completion
  • Extensive experience creating business requirement documents (BRD), functional requirements, & accurately translating business Requirements into system functionality requirements. Work with the CRM team to groom user stories such as clarifying or augmenting user story acceptance criteria, points, etc.
  • Hands on configuration of Salesforce Platform including security, automation, approval processes, visual flow, custom objects, etc.
  • Work with Sales Ops, Professional Services, Support Ops, Customer Success Managers, Deal Desk, Commercialization, Order to Cash, Finance and Legal teams to understand their goals and help define system solutions
  • Marry understanding of business with systems expertise to provide input to strategic technical roadmaps as well as proactively identify and address delivery needs based on roadmap
  • Orchestrate end-to-end solutions by taking into account integration(s) needed amongst varied best-of-breed applications that come into play throughout a transaction’s lifecycle
  • Seek out ways to utilize SFDC to improve processes and productivity, and make recommendations to support an organization scaling at a rapid pace
  • Work together with Technical staff to develop integration and migration requirements and custom extensions or functionality to existing business applications when needed
  • Collaborate with key constituents in user acceptance testing for changes to supported CRM systems as well as facilitate seamless implementations of new functionality through targeted communications, demos, and the user training
  • Have an understanding of how to prioritize work, make trade-offs and re-prioritize based on new information
  • Knowledgeable of and experienced with working in Agile/Scrum environments.

Position Expectations :

  • Guide Stakeholders and Developers to the right product decisions to create a stable, scalable and growth oriented Salesforce platform that will serve diverse departmental needs
  • Gather requirements from various Stakeholders, evaluate the requirements and partner with the Business Systems Analysts for delivery of projects
  • Communicate complex technical issues simply and effectively to a wide range of audiences, from engineers to executives
  • Facilitate communication with other MongoDB teams to ensure that all roadmaps and deliverables are aligned
  • Build and maintain the roadmap for Salesforce
  • Establish strong partnerships with stakeholders
  • Maintain and update a well organized and prioritized backlog.
Critères de l'annonce pour le poste : Senior Salesforce Systems Analyst
Métier :
Commercial, vente
Secteur d´activité :
Informatique, SSII, Internet
Type de contrat :
Région :
Franceville - Koulamoutou - Lambaréné - Libreville - Makokou - Mouila - Oyem - Port-Gentil - Tchibanga - International
Niveau d'expérience :
Expérience entre 2 ans et 5 ans
Niveau d'études :
Nombre de poste(s) : 2
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