Senior Manager Client Solutions/Ops and Compliance

About us :

GoGlobal is the world’s fastest growing, privately owned Global Employer of Record (EOR) service provider with a globally distributed and remote workforce.

GoGlobal’s technology-enabled EOR solution allows businesses of all sizes and geographies to hire staff globally without the need to set up a local entity, opening new doors to rapid expansion and growth. GoGlobal clients can hire top talent anywhere in the world – quickly, cost effectively and compliantly.

Why now :

• The pandemic has shown that people can be just as productive without a commute and that talent is global, not within close proximity to an office. We believe that this societal shift will continue indefinitely, and companies and potential candidates will need organizations like us to help them “GoGlobal.”

Why GoGlobal and how we’re different :

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business.
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything.
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference.
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term.
• We’re diverse. No, really, we are. Compare the “Our People” page on our website to others you know. We think you’ll agree!
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success.
• We’re structured as a partnership versus a corporation: We’re the only EOR in the world that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm.
• We are the scrappy underdog: We think it’s more fun to be a pirate than to be in the navy.

Senior Manager Client Solutions/Ops and Compliance :

• Together with the Head of Client Solutions, oversee four major operations functions in EMEA including central ops and compliance, payroll, onboarding and local representatives.
• Be the trusted advisor to all stakeholders within the scope of global employment, international mobility and regulatory compliance.
• Be the owner of our central knowledge base and develop strategy plan to encourage all stakeholders to contribute to and utilize the knowledge base.
• Be the owner of global employment and mobility solutions for EMEA, and to guide and handover these solutions internally to sales and operational stakeholders.
• Work with our Legal Department or internal stakeholders/ external vendors on both internal and legal documentations, including but not limited to Employment Agreement, work rules and policy, knowledge base documenting global employment regulations, best practices, FAQs as well as internal operational procedures and processes.
• Provide key support for internal stakeholders such as sales, customer service, employee relations and payroll departments.
• Advise on, execute and project manage strategic operational expansion efforts into EMEA or other assigned jurisdictions.
• Provide regular training to the sales and operations team to build up their knowledge on handling HR compliance or payroll related matters.

Requirements :

• Minimum 10+ years of regional team management position focusing on HR compliance and employment related practice in EMEA
• Degree in Human Resources, Business Administration or legal equivalent.
• Extensive experience in international employment & mobility; Providing Employer of Record Solutions to a global client base will be in advantage.
• Deep knowledge of international labor laws, compliance and employment best practices.
• Significant project management skills and the ability to coordinate between multiple stakeholders
• Strong in English written and verbal communication.
• Ability to work independently and adaptable to flexible working hours to support different time zones, possess a high degree of initiative, and highly committed and responsible.
• Willing to explore and learn new skills, and able to work under tight schedule.
• Has integrity, a positive work attitude, is detail-oriented and of pleasant character.
• A proactive and entrepreneurial spirit with the ability to work autonomously.
• Flexible, start-up mindset and able to undertake new tasks by being resourceful.